[SG] Senior Experience Designer

Designer UI-UX


Icon star $15/interview

Icon company Company

NTUC Income

Icon salary Salary
3,500 - $5,700
Icon Location Location
Icon Vacancies Vacancies
2 persons


Performance bonus
Laptop/desktop for works
Work-from-home policy

Job Overview And Responsibility

Here at Income, we are incredibly passionate about the work that we do, creating products and services tailored for every customer. Our Income Venture team plays a unique part towards Income’s vision of insurance made yours as we seek to reshape our customer’s journey through a seamless omni-channel experience. As a hire, you will find yourself joining in a fast-paced environment working alongside a team of product managers, operations, engineering, and designers. This role provides the opportunity for an experience designer to create innovative digital solutions and services, re-defining how we serve our customers today and in the future. A great candidate with design craftwork alongside great strategic and communication skills, will bring insights, concepts and solutions to life. From uncovering new opportunities, to ensuring implementation of game changing experiences, you’ll be part of the core multi-disciplinary team redefining customer and advisor facing solutions. With curiosity, collaboration and attention to detail, you’ll be an essential contributor in creating the impact we aim to achieve together. On any given day you will - Work alongside product managers, operations and engineers, to ensure desirable, viable and feasible solutions - Interview advisors and customers in order to gain understanding and insights - Facilitate discussions to understand business goals, requirements and technical constraints - Gather and interpret quantitative data to inform design decisions - Ideate and explore new, innovative solutions together with the broader team - Make sense of complex processes and translate them into customer centric experiences - Define solution hypothesis that are testable and measurable, ensure solutions are grounded in customer insights - Create prototypes and run lean experiments in order to validate hypotheses - Maintain a design system of re-usable components to guarantee efficient implementation - Deliver and document design assets for development - Own the product development process, in order to guarantee execution quality and consistency

Required Skills and Experience

- An open, curious, resourceful and collaborative mindset - A minimum of 6 years’ experience as a product designer, UX designer, interaction designer or UI Designer - A track record of built and shipped digital products and services, demonstrating insightful and innovative solutions - Experience that demonstrates design intuition and empathy - A good understanding of systems design, and agile ways of working, breaking down problems and understanding constraints - Ability to prototype and bring ideas to life, test and iterate - Experience in augmenting and handing over design components and development requirements - Awareness of design trends and best practices, constantly learning and staying on par with the design industry - Ability to work autonomously, be self-motivated and a great team player - Ability to work under pressure, take feedback and advice, to fall in love with the problem not the solutions

Why Candidate should apply this position

- Competitive benefit package - Annual leaves, medical leaves, etc. - Medical insurance - Performance bonus - Laptop provided - Hybrid working style ( 3 days at the office per week)

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