Developer Content Writing Writing Software Microsoft Documentation
Duties and tasks include, but are not limited to: - Creating End-User Documentation - Interpreting existing business documentation and functional specifications to understand the key end user information, in co-ordination with internal resources (Developers, Training, Business Analysts, etc.) as needed - Considering the most effective formats for delivering content, such as general overviews, how-tos, detailed guides, and FAQs - Reviewing existing resources to determine if they can be reused or if they need to be recreated - Creating and/or revising content to ensure it is concise yet engaging and accessible to end users with non-technical backgrounds - Proof-reading documentation to maintain a high quality standard that maintains PanaCIM’s brand voice and style guide - Making content available in Madcap Flare - Utilizing the tools within Madcap to organize and publish content - Maintaining a cohesive look and feel between articles so end users can seamlessly navigate between topics - Note: in-depth training with Madcap will not be provided, so previous experience with this toolset is a significant asset Providing Recommendations and Expertise - Working closely with the PanaCIM Product Owner, Business Analysts, Development teams, and Training team, providing input into the design of the online knowledgebase as appropriate - When possible, providing insight into industry standards and best practices for creating and maintaining documentation
- Experienced writing technical software documentation that targets a non-technical user audience - Obsessive about consistency and accuracy, with high attention to detail across all areas of work - Able to thrive and produce high-quality outputs in a timely fashion with limited oversight - Adaptable and able to maintain focus in a fast-paced environment where things can change quickly - Open-minded and proactive, focused on resolving problems and delivering results - A team player with good collaboration skills - Able to seek feedback and receive constructive criticism And have: - A minimum of 3 years experience as a technical writer creating web-based resources - Demonstrated capacity to produce excellent, clear, clean and accessible writing (samples will be requested) - Strong communication skills (written and verbal) - Ability to understand and communicate complex technical topics to non-technical stakeholders, both internally and externally - Good proficiency with MS Office - Experience with documentation publishing software
Panasonic R&D Center Vietnam is one of the leading R&D Centers with the professional and friendly global working environment. We offered flexible and diversified benefits packages that ensure the best things for the employees. 1. Career Path Development - Clearly defined long-term multi-career roadmap; - Unlimited development & training opportunities (Language Training, Technical Training, Soft-skill Training, On-job Training, etc.) - Oversea business trips (Japan, China, Singapore, US, Mexico, EU, etc.) - The opportunity of experiencing with new technologies: cloud, sensors, mobile, etc 2. Work-life Balance - Flexible working time that supports work-life balance (Core time: 9:00-16:00; 5 days from Monday - Friday/ week) Flexible lunch time - Additional special holiday 3. Wellness - Well-protected with 24/7 personal accident and medical care insurance - Well-designed Annual Health Check-up program 4. Activities - Team-building activities; Birthday Party; Year-end party; Sport Day/ Family Day - Summer Vacation (Trip to famous tourist spots domestic/ overseas,…) 5. Cash Benefits - Attractive and competitive salary & bonus package depend on abilities, performance and competencies - Diversified allowance scheme 6. Physical Environment - Grade A Office with creative workplace and open space - Well-equipped facilities/ devices and professional working platforms