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Senior Application Support Engineer

Developer IT Support MongoDB SQL

Icon company Perusahaan

IMT Solutions

Icon salary Gaji kotor bulanan
Up to $2.000
Icon Location Lokasi
Ho Chi Minh
Icon Vacancies Total Lowongan
1 persons


Extra health insurance Extra health insurance
Travel/company trips Travel/company trips
Others Others

Gambaran besar dan Tanggung jawab pekerjaan

- Monitor and work on the service desk ticket queue - Interact with customers or clients and help solve their technical issues - Perform analysis on software application functionality - Assist the Service Delivery Manager in preparing meetings and reports - Collect required information and create bug tickets - Maintain the internal knowledge base - Make quick code-related changes

Keahlian dan pengalaman yang dibutuhkan

- 4+ years of experience with Application support engineer or similar role Technical: - Bachelor’s degree in computer science or equivalent - Excellent analytical skills - Excellent communication skills - Independent but committed team player - Experience in IT with emphasis in customer facing organizations - Experience with Jira or other issue tracking systems - Knowledge of Linux, SQL and NoSQL databases - Knowledge of Relational and Non-Relational Database - Knowledge of network basics (TCP/IP, DNS, HTTP, SMTP) - Knowledge of an interpreted programming language Non-technical: - Multicultural and international working environment - Opportunity to work from home at least initially - Open corporate culture with a lot of personal responsibility - Supportive and collegial environment - Projects in the field of digital transformation, Cloud - Fluent in English (written and verbal)

Mengapa kandidat disarakan untuk posisi ini

- Basic Social Insurance (BHXH). - Participate in 24/7 health care insurance package. - Organize annual health check-ups for employees. - Flexible working hours. - 13th-month salary, yearly salary preview, etc. - Provided with a standard laptop. - Dynamic, open, and highly supportive team. - Opportunities to participate in courses, certifications, and English language learning. - Engage in various team-building activities: company trips, happy hours, team fund, etc.

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