Technical Support Server Configuration Technical Support Software Maintenance Linux SQL Installation
- Server Installation and Configuration: Install and configure new servers for MT4, MT5, and cTrader platforms to ensure their optimal performance. - System Maintenance: Ensure the continuous operation and proper functioning of the MT4, MT5, and cTrader systems. - Product Setup: Set up and maintain new and existing financial products within the trading platforms. - Collaboration with IT: Collaborate with the IT department to configure IB portals, client areas, and back-office systems as needed. - Cross-Departmental Collaboration: Work closely with the IT and Risk departments to address operational maintenance and development needs. - Technical Support: Troubleshoot system issues, manage system upgrades, document processes, and provide technical support to users. - Performance Monitoring: Monitor the performance, availability, backup/restore procedures, and continuity of trading platforms, systems, and software. - Audits and Health Checks: Perform routine audits of trading platform systems and software, as well as periodic health and performance checks for all trading platforms and systems. - External Collaboration: Collaborate with external associates to resolve issues related to trading platforms, systems, and software.
- Minimum of 2 years+ of experience in a similar position. - Solid understanding of the Forex market. - Hands-on experience with trading platforms, particularly MT4, MT5, and cTrader. - Experience with Windows/Linux scripting languages. - Knowledge of SQL queries. - Strong problem-solving and troubleshooting abilities. - Proactive and efficient with excellent organizational skills. - Ability to multitask, prioritize tasks, and work independently.
- Attractive Salary $1000- $1800 (pay in USDT) - Growth and learning opportunities - Annual leaves: 12 days/year (+1 as worked year), holiday as your country’s calendar. - Working hour: Mon-Fri (from 8AM- 5PM) - Provide working devices.
1.200 - $2.200 | Remote, Hanoi
Hi, may I ask for working remotely, candidate would sign the contract-based agreement, may I ask if this is the temporary contract or a permanent one?
Contract length can be discussed during the interview
Hi, This position will work onsite in the office for the candidate in Hanoi, right? Do the candidates work full-time remotely? or just 5 days per month?
Hi, candidates have 2 options: 1. If they live in Hanoi and want to work in Hanoi Office, they will have 5 days of remote work. 2. If they choose to work remotely, they will have full-time remote and don't need to work in the office.