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Key Account Specialist (Full-time Remote)

eCommerce Account Management


18,000,000 VNĐ /Candidate
Icon star 350,000 VNĐ /interview

Icon salary Salary
870 - 1,200 $
Icon Location Location
Malaysia, Remote
Icon Vacancies Vacancies
1 persons


Laptop/desktop for works
Travel/company trips

Job Overview And Responsibility

- Responsible to handle special given tasks such as affiliates, partnerships, new channels, or other new value-added to help overall clients business growth - Responsible to prepare an annual plan/ JBP with target setting in compliance with the client’s business direction - With high demand planning skills including stocks purchase or replenishing plans - Assist to provide guidance and training to the Key Account Associates. Demand training from platforms if required. - Core responsibilities include relationship building, manage a supply chain including demand planning/ stock management, campaign promotion management and monitoring, run business analytics & suggest solutions, ensure operation performance is up to KPI set, and prepare required reports/ post mortem/ billings. - Maintain close relationships with clients and strategic partners. Ensure clients issues are addressed and fixed in a timely manner. Monthly meeting & daily communication with client and platform PIC is necessary. - Establish marketing planning and execution by employing business analytics to recommend and execute marketing strategy for clients assigned to complement to client’s overall business planning - Coordinate with internal departments: operation team, listing team, content marketing team, customer service team to make sure key elements are provided to each team to ensure the key functions of these teams can be operated smoothly - Coordinate with Business Intelligence to plan new and restructured existing reports for business analysis - Prepare reports and conduct performance reviews with clients and the marketplace on a weekly or monthly basis - Maintain master product list accuracy and process billings such as statement, claim invoices efficiently in a timely manner - Conduct stocktake and reconcile inventory reports. - Strive to push new initiatives to improve all SOP and processes

Required Skills and Experience

- Fluent and proficient in the English language - Minimum 1- 2 years experience in eCommerce Compulsory criteria in eCommerce knowledge.

Why Candidate should apply this position

Interested to join a young and ambitious company? Looking to be part of a face-changer for E-commerce in Malaysia? We are a company that cultivates individual growth while maintaining a strong team spirit. • Be part of a team that appreciates your energy, enthusiasm, and drive. A company that knows the true value is in its employees. • Diverse opportunities for personal & career growth in offline and/or online fulfillment in the region – logistics, warehouse, brand and channel management, customer service operations, and software development. • 14 annual leave days • Laptop Allowance (if using your own laptop) • Medical Insurance Coverage (Medical coverage unlimited clinic visit) *For local candidates only • Wellness Allowance (You may enjoy the employee wellness and healthy, active lifestyles. Based on Year of service up to RM800 per year) • Team Bonding Allowance (You may enjoy the team Bonding Allowance every quarter) • Flexible Work Arrangement • Latest IT technologies • Dynamic & diverse workforce • Performance culture • Competitive remuneration

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