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Urgent

[Philippines] Implementation Consultant

Consultant Consultant Customer Support Interpersonal Skills Conflict Resolution

Thưởng

15,000,000 VNĐ /ứng viên
Icon salary Salary
Up to 1,700 $
Icon Location Location
Philippines
Icon Vacancies Vacancies
1 persons

Job Overview And Responsibility

- Manage a portfolio of projects assigned to you and ensure their successful and on-time delivery. - After a deal is closed, coordinate with the Sales and Pre-sales teams to ensure a seamless knowledge transfer takes place with respect to the scope, clients’ processes, their stakeholders, and expectations. - Draft and propose a detailed plan for the projects. Track all the milestones and ensure progress on track as per the timelines. - Monitor and ensure the highest levels of integrity in processes and policies both internally as well for the client. - Ensure seamless change management. Manage and align stakeholders internally as well as externally from the functional executives to the CXOs. - Be the first and primary point of contact for these accounts/clients. Cultivate and maintain a trusted partnership with the client. Manage stakeholders from functional to leadership levels. Lead them into the direction of being evangelist/champion for Top HR Tech. - Map the business and HR processes of the clients. Plan and lead working sessions with the client to get this done. - Communicate with the client verbally and in writing effectively. - Understand business requirements, derive solutions that can align the business requirement with the technical feasibility of the product, identify gaps, share detailed use-cases and specifications with the Product team for any enhancements needed, and outline the to-be state of processes. - Set up proof of concept for the clients and get sign-off from the stakeholders on the to-be processes. - Conduct training and provide the support needed to the key users for the duration of the project. - Guide the client through the go-live/launch phase and work with the Marketing/Customer Experience teams to drive adoption of HR Software. - After the implementation is completed for a client and they are “live” on the platform, coordinate with the Customer Success team to ensure a seamless handover with respect to the scope, clients’ processes, their stakeholders, and expectations. - Drive continuous improvements across projects and propose improvements on the overall processes and mechanisms in place.

Required Skills and Experience

- 3+ years of experience in HR tech implementation, HR consulting, or HR roles - Bachelor’s/undergraduate degree is mandatory. - Required technical competencies: + Understanding how an HCM (Human Capital Management platform) works + Productivity tools like MS Word, and MS PowerPoint + Ability to work with complex data-sets, validate data, and use tools like MS Excel + Project management tools - You will thrive in this role if you are + A hustler who can work in a fast-paced environment, stretch yourself, and go above and beyond the call of duty to learn, grow, and leave an impact + Responsible and take complete ownership of projects assigned to you + Curious and can learn things fast + Analytical and can solve problems on-the-go + Diligent and can track action items, follow-up, ensure smooth delivery, and manage project documentation + A team player who is dependable and helpful + A people’s person who can communicate well, manage tough conversations, and get along with external and internal stakeholders across functions to get things done

Why Candidate should apply this position

- You will be a part of a passionate and high calibre team playing a pivotal role in building the coolest next-generation enterprise product. - You will have solid and fast-paced learning to solve complex challenges for employees of India’s most reputed companies. We promise you the best-in-industry compensation. More importantly, we will provide you challenging yet fun-filled working environment, exposure to complete product development lifecycle, real-time business challenges and how you are going to address them through digital products. - Best in industry benefits - Company provided medical insurance for you and your family (not included in CTC), Free snacks, sponsored games like beach volleyball and badminton and a lot of partying :) - You will also have a chance to work with and be mentored by the founders directly


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